If you have a problem and cannot get it resolved, if you came to a dead end, and don’t know what to do next email me at firstname.lastname@example.org and tell me about it. Explain the details of the problem and how you tried to get your problem resolved. You must provide details on who you contacted, and how you contacted them, either by letter, phone call or in person. You must provide the phone number where you called or the address where you mailed the letter or spoke to someone in person, and if possible the names of the people you spoke with. I will attempt to find a solution to your problem.
By sending this problem to me, and if it is resolved by me, you are agreeing that this problem and it’s solution may be featured in an upcoming article or newsletter. Only your first names will be used and the city and state where you reside.